About Us
Telecommunications is our business, but building connected communities is our passion.
Meet our Management
Jay Griswold
CEO/President
"We are infrastructure providers to our neighbors and community members. That concept drives us to provide high quality products supported by high quality service."
Holly Fecht
VP of Business Operations
"It is great to be a part of a team that helps small communities in our region gain access to changing technology to help them thrive."
Eric Lee
Vice President of Competitive Services
"Rural providers are the best opportunity in rural markets where they operate. We provide for communities that are underrepresented or unrepresented in the carrier access ecosystem"
Say Goodbye to Bad Connection
Fiber To The Home is the fastest residential technology available. How does fiber work? Fiber works using fiber-optic lines, which are cables that contain strands of glass. The glass fiber lines then act as a conduit for flashing lights that send codes from one end to the other. This use of light sent over glass in this technology allows for internet speeds that far surpass what you get from DSL or cable.
Our Story
Where We Started
MTC Communications started in 1995 and became officially incorporated in 1996 as a subsidiary of McDonough Telephone Cooperative. MDTC saw a need in the community to offer combined long distance services along with its current product offerings to continue to best serve its customers.
Launch The Long Distance
Expanding The Service Menu
MTC Steps Into TV Service
The service menu expanded again in 2005. As McDonough Telephone increased the availability of broadband to its members, MTC joined many other telecommunications providers in offering Internet protocol television (IPTV).
After the overwhelmingly successful launch of MTC TV, MTC added features and expanded its service area. Customers then began to have access to High Definition, PVR service, Video on Demand and Pay Per View as TV enhancements.
Fiber To The Home Introduced
FTTH Continues To Expand
Fiber optic technology expands and gives MTC customers access to the most advanced communications services available. Residential and Business customers are now being connected to FTTH services in these outlying areas as well.
MTC Continues To Expand Service Areas
MTC Communications expands its service reach outside of the MDTC service area by going into Macomb, Bushnell, Carthage and Monmouth. This expansion began as an effort to connect all school districts in the region not only to each other, but to several colleges and universities also in the area.
MTC Launches The Rural Access Network
MTC developed the Rural Access Network to provide DIA, Business Ethernet, and Carrier Ethernet options to rural businesses. RAN intends to expand our network to reach customers and business and provide them with high speed broadband service.
MTC Expands CLEC Service Area
MTC launched a geo-marketing website (mtc.crowdfiber.com) allowing people to register their interest in MTC’s Fiber service, sign up for MTC services, and see updates on build progress. MTC opened zones in February of 2019 and then started the fiber infrastructure build in Carthage and Stronghurst, Illinois that spring.
MTC Launches ClikTV
ClikTV is an app-based video streaming solution that will replace the MTC-TV cable/Set Top Box traditional cable service. ClikTV streams in HD, includes Cloud DVR, customizable profiles, and three concurrent streams.
Customers now have access to a streaming app that easily transitions to other streaming services.
MTC Expands and Looks to the Future
After seeing an overwhelming need in its surrounding communities, MTC launched its fiber network into Hamilton and Roseville in 2020. MTC made plans to expand into several new surrounding territories on its mtc.crowdfiber.com website.
With MTC Communications, you can expect more from our products, services, and employees. Our goal is to provide the services you need supported by an excellent customer experience, so you always stay connected to the best technology solutions. We look forward to being your connection to the future of broadband.
Interested in Signing up for Fiber?
Check your address to see if MTC fiber is available!
Sign up for Fiber Interest
First, sign up and fill out our fiber interest form. Then start talking to your neighbors and encourage them to sign up as well!
Once there is enough interest, MTC starts contacting your neighborhood about becoming a Fiberhood!
Construction
Next, we add your Fiberhood to the construction project list. MTC engineers begin working on the planning and scheduling phase of the fiber installation. This could take several months, and it’s dependent upon several outside factors!
Weather conditions and permits might affect this part of the process.
MTC Contacts Homes in your Potential Fiberhood
Next, we contact home in your potential fiberhood that have registered interest in our service. This determines the number of households interested in our new fiber optic network!
When we’re ready to start constructing fiber drops to homes, we send out an email with our service application to all who’ve signed up.
Install Services & Begin Using Fiber!
Post construction, you will receive a call to schedule an appointment for installation. Our MTC techs then set you up with an MTC router and WiFi password.
Then you’re all set to start enjoying your internet!
Employees
Learn about who makes up our trained staff and how they work to provide you with the best service possible.
Contact Us
Questions?
Call our office to talk to one of our customer service reps
- Home Office - 309.776.3211
- 24/7 Repair Hotline - 309.776.3214